You can cancel, but you’ll be legally responsible for how many months left you had on your contract based upon the terms of service you agreed to when signing up for Regal Unlimited. Want to stay up-to-date on our latest publishes, favorite So if any of you want out, now is the time to email their support at customersupport@regalcinemas.com and request cancellation, as it seems they are handing them out right now. Regal did not immediately respond to a request for comment. Wow, if you’re considering @RegalMovies‘s new unlimited pass, make sure you read the FAQ first. The letter must be signed by the physician. Well that sucks. Regal Movies announced Regal Unlimited Monday, a subscription service that allows you to watch unlimited movies in theaters starting at $18 a month. Learn more about how we make money. I was considering trying becaues there's no way I'm going back into a theater any time soon. Just mention that covid is why you're canceling. /r/RegalUnlimited is dedicated to the discussion of the subscription service from Regal Cinemas. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. I requested due to Covid 19 concerns, and the because I have elderly parents in my household. This is probably an unpopular opinion but the movie theater is one place I won't mind going. Regal reserves the right to require you to provide additional documentation.". Regal probably isn’t the first, and certainly won’t be the last, to hide a non-cancellation policy in plain sight. In most cases, you will not be able to cancel your subscription within the initial 12-month. The marketing copy failed to mention a 1-year non-cancellation period! Press question mark to learn the rest of the keyboard shortcuts. Our writers and editors create all reviews, news, and other content to inform readers, with no influence from our business team. Subscription services could give hope to movie theaters after the industry saw record-low attendance in 2017. I'll give that a shot and see what they say! Unless you move to a location where you can use regal... You don't think Regal is going to give people an option to opt-out of the rest of their agreements? On-demand and TV streaming services are dominating the entertainment industry (69% of Americans pay for a streaming service, according to Deloitte). Sit in an unpopular row. We research relentlessly to make your most important decisions Just want to call you out for being an ass and to tell you to go FuCk yourself. I would like to subscribe to Reviews.com newsletter and Press J to jump to the feed. ©2020 Reviews.com a brand of Red Ventures Coqui, LLC. That’s quite a lot of social distance, provided Regal shares some insight into their cleaning processes and they seem stringent enough. Seems like people can cancel their Regal Unlimited due to COVID-19. This is what I got back: Thank you for contacting us regarding your Regal Unlimited subscription plan. All Rights Reserved. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. Wow that's shitty. It’s discussed in the FAQ and program rules, but given that 91% of consumers will accept legal terms and conditions without reading them, this information will probably go unnoticed. As a long-time Regal member who already had the app downloaded, it took him less than a minute to sign up. Same. Reviews.com will not share or sell Regal does some semantic gymnastics to downplay the fact that you’re actually locked in for 12 months before you can cancel your plan. Coupled with a long-term contract, this means you’re essentially writing them a blank check, for at least one year. Maybe a Regal employee lurks this subreddit? They are extending the time for the period the home theatres are closed plus the 1month but not refunding. The non-cancellation policy isn’t disclosed on the landing page and it’s not really made clear during the signup process. gifs, and all things Reviews.com? /r/RegalUnlimited is dedicated to the discussion of the subscription service from Regal Cinemas. How long did the customer service email take? Is there something wrong with checking a specific subreddit for information that someone else could possibly have? Press question mark to learn the rest of the keyboard shortcuts. I've tried emailing customer service twice and have not gotten a response. MoviePass gave me a strong love for weekday afternoon movies in mostly empty theaters. More posts from the RegalUnlimited community. During signup, you’re given the option to pay monthly or annually, but there’s no discount for the latter and no mention of a non-cancellation period. I got the same email. I told them that my local theater was incapable of taking care of loud and disruptive movie watchers before the corona virus and as a result I don’t believe they can enforce the masks or any other policies now and therefore it’s not safe. For a monthly fee, you can see as many movies as you want at Regal theater locations. your email. Thanks for subscribing. It would be pretty shitty of Regal to not let people opt-out at this point. Alivia McAtee is a contributing writer for Reviews.com. The subscription lets you into every normal-format movie, with no limitations or blackout dates. Theaters opened in my state the other week but there's no way I'm going back right now. Regal Unlimited plan gives customers a chance to watch more movies with a good price with unlimited rights. How is this on them that they're opening up in the middle of a resurgence and also not holding onto their word about not charging people that didn't feel it was safe enough in their area? Reviews.com makes money through affiliate partner links: If you click on a link, we may earn a commission. If anything, this should serve as a reminder that it’s always worth it to read (or at the very least, skim) the terms and conditions.