After my wife and I stayed home most of the day waiting for that call, my wife called at 130 pm to find out what time the delivery would be. This place won't warrant their own warranty on a bed mattress. On the receipt it states to call an hour ahead to get expedited pickup. Don't expect too much, because they will probably not honor what the salesperson said. Never removed from box and called for a return as instructed on website. The prices are much better than the other parts of the store. Yet, they can't price match a different store of their own??? Thank you NFM! The next FOUR they brought out were all damaged. HOW DOES THAT EVEN MAKE SENSE. I called after 2 months to check status on delivery that had be postponed 3 times and the manager told me I could just come get my money. I asked my 18yr old son where the delivery crew was and he said he went upstairs after they brought the items in. Yesterday, three employees kept trying to hand us off to each other, I'm assuming because this possible sale would not make any one of them a sizable commission. For my buffet I worked with Paul Showwalter over the course of 2 days, I bought one item one day and had to return it because the tv wouldn't fit. Response to business reply: I have contacted customer service many, many, many times and the issues have not been resolved. I'll go get my money back. She is AWESOME! We’re in the business of improving people’s lifestyles. It's a glass top. I custom ordered a few pieces of furniture with custom fabric/design. They were quick and efficient and very careful in moving my furniture around. So installer comes out is there for five minutes looks at floor and tells me to do the little area in the basement it will be an addition $1250.00. We purchased a Whirlpool refrigerator and washing machine. The most groundbreaking shopping experience you are going to have, try it today. We hope your remodel turns out amazing! Nebraska Furniture Mart sells furnishings for every part of the house. It will be here in 7 days instead of 7 weeks -- and I'm excited to see it. 2) prices during sales events are highly competitive are some major items that you would want but be ware of the add ins like pillow or mattress covers. 2021-2022 Slumber Search $1,000 Scholarship. SO, how is it that an online retailer can beat the NFM "sale" by 15 cents, and NFM cant even bother to give 8.25% savings at the 2.80 price when the flooring company is a subsidy of Berkshire? It's sometimes fun just to go look around, like a zoo for furniture, and dream big. Nebraska Furniture Mart is more than a store. The people we talked to ensured that our items would be delivered and assembled. from NE Furniture Mart. Great chance to save money with this offer from nfm.com. Super pissed off. I guess that's good for my Berkshire stock. WHAT DID I PAY FOR? This is a unique giant furniture store. We bought a very nice sectional that we love and a couch and loveseat combo for upstairs. 1/4 Get a phone call that they failed to order a trim kit, install will be the 18th at the earliest. And don't forget the technology area! So, it now becomes an issue with the people back at the shop who are filling these orders and loading the trucks. Single. I immediately contacted NFM customer service and they said that another one was coming on 1/20/2020 and that they would swap them out. Cut to the day they installed it and realized it was defective. They have everything - I lived in Omaha in the mid-1980s and my in-laws are there. Very few companies have the luxury of an employee like Steve. Now, to be fair, the employees are almost always the ones pointing it out.