Enter Card Number and PIN (4-digit code) Card Number. Errors and Complaints6.1 If you wish to dispute an amount deducted from your HOYTS Gift Card, you must contact our Head Office or visit the Box Office at any HOYTS cinema in Australia. https://cards.woolworths.com.au/woolworths-gift-cards/check-balance.html, https://www.hoyts.com.au/hoyts_store/giftcard_balance_check.aspx. How can we help you? If redeemed at HOYTS.COM.AU or the HOYTS app both the CineVoucher number and PIN are required to be entered. Terms and conditions are subject to change at any time. Specific IMAX Gift Pass Terms and Conditions - these apply to all physical IMAX Gift Passes issued in addition to the Standard IMAX Gift Pass Terms and Conditions for the following Cine Gift PassesChild/Senior IMAX Gift PassStandard Gift Pass Terms and Conditions apply plusThe Child/Senior IMAX Gift Pass can be redeemed for one (1) general admission ticket for one (1) child (15 years & under) or one (1) senior (60 years & over), Adult/Child e-Gift Pass Terms and Conditions - these apply to all e-Gift Passes issued electronically (e-vouchers). 2.7 HOYTS is not liable for any Gift Cards purchased through any online auction sites.3. To view the full terms and conditions applying to your HOYTS Voucher/Gift Pass/Complimentary Pass/Gift Card, please click on the link below which relates to your HOYTS product: These Terms and Conditions govern the use and operation of your HOYTS Gift Card. 2. 3D glasses must be purchased separately at an additional cost-    used in conjunction with any other offers-    replaced or refunded if lost, stolen or damaged-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships-    exchanged for cash and change will not be given irrespective of cinema pricing-    sold without the prior written consent of HOYTS Corporation Pty Ltd.For session times, locations and full terms and conditions visit HOYTS.com.au. HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Complimentary Pass’. These Terms and Conditions govern the use and operation of your HOYTS E-Gift Card. Standard e-Complimentary Pass Terms and Conditions, HOYTS LUX Complimentary Pass Terms and Conditions. 3D glasses must be purchased separately at an additional cost-    used in conjunction with any other offers-    replaced or refunded if lost, stolen or damaged-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships-    exchanged for cash and change will not be given irrespective of cinema pricing-    sold without the prior written consent of HOYTS Corporation Pty Ltd.For session times, locations and full terms and conditions visit HOYTS.com.au. 3.5 Once a HOYTS Gift Card has been purchased and loaded with value or when the HOYTS Gift Card has reached a $0 balance, no further value can be added to it. 4. Each voucher cannot be:-    redeemed for HOYTS LUX, HOYTS IMAX®, NFT sessions or special or group events-    upgraded to HOYTS LUX, HOYTS IMAX® or special or group events-    redeemed online-    redeemed at affiliate cinemas in Australia-    used to purchase 3D glasses. HOYTS Standard/LUX Gift Card Terms and Conditions, 2.2 HOYTS E-Gift Cards purchased from any HOYTS cinema in Australia can be loaded with $30, $50, $100, $200 or $500 for Standard Gift Cards and $50, $100, $200, $500 for LUX E-Gift Cards. Why haven't I been allocated my Active Benefits voucher? No change will be given, however, the remaining available balance may be applied to future purchases until the HOYTS Gift Card expires or the balance reaches $0. A booking fee may apply. 5.3 We reserve the right to place a stop on your HOYTS Gift Card if:(a) you report that your HOYTS Gift Card has been lost, stolen or damaged; or(b) we believe (or reasonably suspect) that you have used (or will use) your HOYTS Gift Card contrary to these Terms and Conditions.5.4 At our absolute discretion, we may change our policies and procedures on lost, stolen or damaged HOYTS Gift Cards. Please fill out the form and we will get back you at lightening speed. This pass cannot be: -    redeemed for HOYTS IMAX ® or special or group events-    redeemed at affiliated cinemas in Australia (see website for more details)-    used to purchase 3D glasses. Standard Complimentary Pass Terms and Conditions. 3D glasses must be purchased separately at an additional cost-    used in conjunction with any other offer-    replaced or refunded if lost, stolen or damaged-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships-    exchanged for cash and change will not be given irrespective of cinema pricing-    sold without the prior written consent of HOYTS Corporation Pty Ltd.For session times, locations and full terms and conditions visit HOYTS.com.au. If an amount is not disputed within ninety (90) days after the transaction date, we may (at our sole discretion) refuse to provide you with a refund.6.2 If you have a problem or complaint about your HOYTS Gift Card or these Terms and Conditions, please contact us here. Looking to set up a business account? Each E-CineVoucher is redeemable for one (1) general admission ticket:-    for any session at HOYTS Cinemas in Australia-    for any D-BOX, 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.