Comcast's monthly service charge for X1 Starter Double Play, ranges based on area, from $120.00 to $122.00 (subject to change). When inserting a SIM from a different carrier a pop up error reads: “Invalid SIM card . I’ve joined XM coming from TMo back in Sept and haven’t experienced any major issues. Xfinity Mobile includes international calling, VoLTE and Wi-Fi Calling. Any Xfinity Mobile review on my behalf would not be complete without addressing the elephant in the room: my long-time beef with Xfinity customer service and pricing. If you are trying to minimize data usage on iPhone, you should also go to Settings-Cellular and turn off the switches for every app that you don’t want using cellular data. XM/Comcast must have sold our information to compensate for the low rates. Service limited to a single outlet. Limited to Digital Premier service. xfinity hot spots cap at 600 kbps. Restrictions apply. Restrictions apply. New residential customers only. The Verizon phone had faster speed. There is flexibility to switch plans. Yes, frequently. After term agreement, or if any service is cancelled or downgraded, regular rates apply (subject to change). Our partners cannot pay us to guarantee favorable reviews of their products or services. They often included $250 off or cash back. After term agreement, or if any service is cancelled or downgraded, regular rates apply (subject to change). Long-time readers may be quite surprised to find the subject header of Xfinity Mobile Review to hit their email inbox or feed, given my extensive collection of diatribes against Xfinity (Comcast) in recent years. Restrictions apply. You can check device compatibility here. May not be combined with other offers. Not all programming available in all areas. Plus, they have been running $200 rebates for buying a new phone. Call for restrictions and complete details. Remember, Xfinity TV isn't available in all areas, so check the Xfinity availability map we have Hasn’t made a difference yet, perhaps time to contact the FCC or a good lawyer. Service limited to a single outlet. Internet: Actual speeds vary and are not guaranteed. Restrictions apply. Service limited to a single outlet. New residential customers only. Can anyone confirm they’re phone was modified ? Our ZIP code coverage checker will help you find the best deals available in your area or you can call Xfinity on (888) 473-8957. Even when I’m connected to my WiFi it still loads slow which is baffling to me…. Actual speeds vary and are not guaranteed. 30-Day Money-Back Guarantee applies to one month’s recurring service and standard installation charges up to $500. Internet: Actual speeds vary and are not guaranteed. Wanted to add new phones and the sales woman stated there was a $200 rebate per phone! If you’re unsure about that, you can check if Xfinity is available in your area here. Verizon’s coverage is horrendous. Check out our Xfinity Mobile customer reviews section. I’ve had nothing but dropped calls and poor connectivity with Xfinity Mobile. HD streaming is available on Xfinity WiFi. 30-Day Money-Back Guarantee applies to one month’s recurring service and standard installation charges up to $500. Home: Requires subscription to compatible High-Speed Internet service. In any case, I’m going to call verizonwireless, tell them my intentions, and listen to any offers they might propose. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $10.00/mo. (Go figure Comcast). This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. –When I initially switched to them they had an offer running for $100 credit for Byo Iphone of which was running through the entirety of the 40 days of them trying to get me transferred over. Pricing per month plus taxes for length of term agreement, unless otherwise stated. Finding your nearest hotspot is easy. mrg. I’ve been using assorted prepaid services for years and they usually leave you grandfathered into your plan unless you change it yourself. Customer Service, and that you can be on a call and use the internet at the same time like you can with V. Those two things are very important, the customer service being number one. Even the handful of people I spoke with in support acknowledged this was terrible and showed empathy for the situation but their hands were tied. this is also a major concern of mine. Pricing varies by location and availability. May not be combined with other offers. Am I skeptical Xfinity Mobile will always be this fair and cheap? Because the call quality is difficult to control when you’re constantly jumping between networks. The fact that I use my hotspot for work/school to tether was the main selling point for me. Considering moving from Verizon to Xfinity Mobile today 8-5-2018 and there are two significant differences described above, 1) MMS, and 2) hotspot bandwidth. Not available in all areas. Box 4087, Austin, TX 78773, (512) 424-7710; UT: 8226921-6501; WA: COMCABS892DS. Maybe it’s a security blanket. If not, you will be able to compare other providers and find the best one for your home. Call for restrictions and complete details. WIFI-Calling enabled? ARTICLE SUMMARY. I’m told by a Comcast employee acquaintance that new and BYOD phones are “tweaked” to automatically login to XFinity wifi locations whenever they are present, to lower the use of Verizon’s network. May not be combined with other offers. Xfinity Mobile is great for Comcast customers but there's one issue and that is they will charge you a lot more if you sign up with another ISP even if you moved to a place where you can't get Comcast. We value privacy. I also have Xfinity TV Internet as well so that has been solid. Very frustrating, I contacted XM regarding the problem and said they would had me to some list. We are retired and mostly at home, so the rate was really attractive. The cards and any balance left on the card expire after 180 days, although I believe that became illegal after 4/1/19. Valid 4/19/17. Limited Basic service subscription required to receive other levels of service. The hotspot/cellular handoffs are totally seamless. Additional outlet service fee applies for multi-room viewing. ©2019 Comcast. I was a Verizon prepaid customer For 6 years and I was always treated respectfully and was given many courtesies in respect to my bill. After hours of bad customer support calls, they have yet to produce any data that shows where the usage came from and they are not willing to work with me on the $1400 expense. The phone comes unlocked from LG, but Xfinity installs proprietary software for voicemail and other services. Internet in most metro areas, along with Xfinity Internet access at over a million Xfinity WiFi hotspots. I regularly experience real challenges where I am attempting to use maps, internet, etc, and just get horrible/no connectivity. After term agreement, or if any service is cancelled or downgraded, regular rates apply. To check if Xfinity Internet is available in your area, you can use our Internet provider by zip code tool. I would not recommend Xfinity Mobile to anyone because of this poor experience and anyone that needs to use data outside of the US should stick with a carrier that has reasonable international data plans. My phone suck I should have just stuck with metro. Not available in all areas. Coverage & Network Learn about XFINITY Mobile coverage, including free WiFi hotspots and using your phone internationally. In addition to 5G coverage, nation-wide 4G LTE coverage, Xfinity Mobile also boasts 18 million+ WiFi hotspots, and attractive and flexible low-cost plans. Repeated calls to ascertain progress in getting a refund were promptly answered, but every single time, i got a different answer, so I kicked it up to executive customer service (so now I have a case number and a direct phone number!) And if you spread it across multiple months, there is a 0% APR. I am on a discount plan through my county and have been for about 2 years i never had an issue my plan price was the same even better once my phone is paid off my bill will only consist of a couple dollars for yaces. I agree with SunnyRadGal. That means that if I am in an area with 3G, 4G etc but no Wi-Fi or LTE ( which are pockets within the major city we live in) then you get no signal. Pricing may or may not reflect promotional, bundle and/or other offers available. Not all programming available in all areas. May not be combined with other offers. We did loose electricity (so no cable or internet) but cell service stayed on LTE, Xfinity didn’t even charge for data overages which was really helpful. Their customer service simply doesn’t understand their own policies, including parts of the escalations department. Realize you have full mobile data bars, close the screen, go to settings, etc, etc to close WiFi. I pay for 3 phones my phone, my wife’s phone and my 93 year old mothers phone. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services.