To ensure you get the best service possible it is important the details of the owner of the Product remain up to date. NOT a 7-day fix promise like ours. All tip submissions are carefully reviewed before being published. We'll return your repaired product to you as quickly as possible. They differ from warranties in that they may cover additional exposures and can be purchased for different periods of time (1, 2 or 3 years). Really good international laptop warranties will have provision for repairing or servicing at the location you are currently. You may also find it helpful to angle a fan at the keyboard for several hours to evaporate any excess liquid from inside the keys. We will only use your personal information as set out in our Privacy Policy, which can be found at https://www.currys.co.uk/gbuk/privacy-on-currys-321-commercial.html. Washing machines and dishwashers – cleaned and descaled. You can take your hard drive out, put it in an appropriate hard drive enclosure, and plug it into a working computer via a USB and boot it up to the external drive. A valid reason may include, but are not limited to: Subject to the provisions in this Section E, you are entitled to renew your Term plan at the end of the Plan. We can offer Care & Repair in-store for products up to 12 months old, provided they are in fully functioning condition. You will not be entitled to a refund. Apple iPads will be replaced with an Apple authorised replacement product. If you use your Product to commit a crime or to allow any crime to take place, we will cancel your Plan immediately and notify you of this in writing. In the laptop warranty, the manufacturer will state how repairs will be completed and whether they will use new, used or refurbished parts. Some laptop manufacturers do offer extended warranties. 6. 3. Under the Consumer Rights act a retailer has a duty to repair or replace faulty goods. It also includes enhanced features listed below which may provide you additional peace of mind and suit your needs better. Laptop Warranty: Repair and Service . Keep in mind that, while the information below provides the best way to handle a spill yourself, there is no way to guarantee without fail that your laptop can be saved; similarly, seeking professional help is a far better solution. Include your email address to get a message when this question is answered. Fully trained and accredited repair experts (we’re also friendly!) During the call we will advise on next steps including whether you will need to take your item to store depending on the size of the product. Remove the laptop from liquid. Calls may be recorded for training and monitoring purposes. If the payment is not received (either by our second attempt to take the payment, or by you making the payment by alternative means) within 14 days from the date on which it was due, your Plan will be cancelled from the date on which the Plan payment(s) was due without the need for us to give any further notice to you. If I immediately unplugged my computer when liquid was spilled on it, could it be all right? If we take more than 7 calendar days, you can ask for a replacement. Household Appliances will be in-home, TV & Entertainment Products will be via collection and return and Computing & Gadgets will be drop off and collect from store (if you are not able to get to store then a collection from home can be arranged). Repair costs incurred by you instructing an unauthorised third party to carry out any repairs on the Product. A laptop warranty will state quite clearly that any problems associated with software – whether bundled or installed by you, it will not be covered under the laptop warranty. Get all the tech help you need with wikiHow Tech Pro. If we take over 7 calendar days to resolve the fault, you may request a replacement Product. Please note in order to ensure that you are getting value from your Plan there is a limit to how many renewals of your Plan that you can make and how long the Plan is available for your Product. On hand always – 24/7 Support for TV & Entertainment systems and Computing & Gadgets. Make sure all plugs and other points of electrical contact are completely dry before connecting your laptop to a power source. If we can’t repair your product, or it develops an electrical or mechanical fault after we repair it twice, you can ask for a Currys PC World voucher so you can get a replacement product in one of our stores. Choosing a new laptop that will be repaired with new parts is always preferable. Those would be covered by an insurance policy. The 7-day promise period will start on either: The 7-day promise does not apply if you have contacted the manufacturer or any other third party to carry out the repair direct and the fault is being resolved by the manufacturer or any other third party. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. You don't have to buy a Care & Repair at the same time as you purchase your new product. We’re so confident we can repair your product quickly we’ve made a promise. The date the Plan is cancelled by you or us. If the third party replaces your product your Care & Repair will continue. If you pay up front for a set period of time for your Plan (Term plan) and have not made a valid repair request and cancel the Plan within 45 days from date of purchase or receipt of these terms, whichever is later, you will receive a full refund of the Plan payments paid.