After all, their relationship goes beyond the typical father–son dynamic, seeing as John led Matalan since founding the company in 1985. This unique position has left the retailer with a revenue of more than £1 billion, and it recently posted an increase in both sales and profits despite market unpredictability in the face of Brexit. “I had a chance to invest in a very big global fashion company once,” he says, “but I didn’t. Select this result to view Jason H Hargreaves's phone number, address, and more. And the retailer constantly looks to improve its own energy, waste and sustainability standards. “I’m very pleased with the supply base,” says Jason. I’m a good trader, so I very much empower them to take care of their own areas. In fact, the retailer is well-positioned to make the most of this industry evolution, thanks to one of its greatest strengths – its customer membership system, which exists in the form of a card-based rewards program. The Company sells a range of branded and own-label ladies', men's and children's clothing. To this end, he maintains an open-door policy, and remains visible and accessible in the office. “We’ve always been very transparent,” says Jason. Matalan also sells a limited range of homeware products. I’m from a sourcing background. In store, reusable carrier bags are offered to reduce the intrusion of disposable plastic bags into the environment. Matalan has also worked alongside Mumsnet for the Let Girls Be Girls campaign, ensuring girls’ clothes are designed appropriately for their age range. “We want to grow our multichannel customer,” he says. It’s appropriate that Jason builds an open, communicative, almost-familial culture; in a way, Jason’s career has been defined by family. “Just the scale of online growth means we need to have a strategy,” he says. Its customer base is comprised of 30- to 60-year-olds and is predominantly female, giving Matalan a broad appeal to consumers. Give the customer more, never less: Jason Hargreaves, British fashion and homeware retailer Matalan, Adtaxi found that a clear majority of shoppers made an online purchase at least once a month, Matalan has also worked alongside Mumsnet for the Let Girls Be Girls campaign. Former CEO/Managing Director, Matalan PLC. Matalan was, after all, built by the Hargreaves family, and that family has sustained its growth over the years. “We’re in a unique space because we’re a private retailer of over £1 billion with men’s, ladies’, kids’ and home textiles all under one roof, with free car parks,” he says. It was established by John Hargreaves in 1985, and is still owned by the Hargreaves family. This includes ensuring suppliers maintain high standards of timber use and animal welfare, such as banning fur, for example.