Aug 14/20: I followed the app to the parking garage and accidentally pulled in one driveway too soon. I called Spothero support (844) 324-SPOT (7768) and the courteous rep refunded the charge, then was kind enough to make the correct reservation for me. We take matters such as this very seriously and always follow up with the location. Spothero support is only a click away with a contact link on both the website and app. We wound up deciding to ride with another family so I never went back in the app and it charged me for the spot anyway.
We are very sorry for the trouble you experienced with your reservation. If you ever experience a rate discrepancy, don't hesitate to give our customer heroes a call at (312)566-7768, they would be happy to investigate this ASAP. Trouble getting the car in initially and then they had no record of me 20 days later at garage and I couldn’t get my car out. 1973 38th Street Parking, NYC--SpotHero--Terrible Garage--Do not use for airport! Ganesh—We are very sorry to hear about your experience. One time I canceled my reservation with them. Please feel free to reach out to support@spothero.com with any questions, comments, or concerns.
I had inadvertently clicked on "book" without rechecking the date, which unfortunately was for 9/9/20 at 10:30AM. The last thing we ever want is our customers to be towed. Most disappointing was the damage to my car. 4 hours later i received the response "you parked in the wrong spot. Compare prices and locations to find the best spot possible. Please feel free to give our customer heroes a call at (312)566-7768 with any questions or if you need any further assistance! Now you’re probably wondering does Spothero work and if so how much can you make from it? Easy parking for all.
SpotHero does not own or operate the facilities, and is unfortunately unable to refund fees paid directly to the facilities at this time back to the original method of payment. Your email address will not be published. The SpotHero affiliate program offers 3% commission on purchases. These spaces don’t require any additional steps on-site. I got my Car towed by Metra and they ripped off my running boards and they made be pay $1170 for 10 days of parking.
Our Support Team is here to assist in any way possible. ???!! Without a website, your business career is over.
it was confusing getting in but we were helped by lady in the booth, however, getting out was really difficult. Easy-peasy! They took the booking anyway. This company is running a scam and robbing people. Please confirm you would like to remove this article from your saved articles. This acquisition accelerates SpotHero’s market leadership position in North America, helping the company gain access to thousands of parking locations across Canada. The scan code has worked about 60% of the time. Their business practices and customer service leave much to be desired. Works well, great customer service when there is a problem, RESOLVED: Mistaken parking and broken promises, Read the fine print -- better to just skip it. The Good: The reservation system worked ok. We don't want you paying for parking you didn't use, so please feel free to reach out to us at support@spothero.com and one of our customer heroes will assist you in resolving this. They have no sign on the office door, so when you come to pick up your car, there is no one available to help you. If you still need assistance, please feel free to give us a call at (312)566-7768 and ask for Emily and she will look into this for you further.
SpotHero Inc. has acquired 1 companies, with the most recent being Parking Panda Corp. for an undisclosed amount on Apr 2017. When I called customer service they promised my money back for both the spot I didnt use and both uber trips. Horrible company, I will never use it again. Spot here didn’t mention that each car had to be brought in & out on an elevator. I paid $15 to book and when I come the open lot only charge $10 and $12 for the two lots on each side of the street. The gate will lift, and you’re free to go! John—Thanks for taking the time to leave this review, and we apologize for the inconvenience! Semur—We appreciate the feedback and apologize for any confusion! A lot should never be full when you reserve with SpotHero. I asked for the $21.00 at the very least to be refunded and they stopped responding. If you need further assistance please feel free to reach out to us at support@spothero.com.
First time using SpotHero and they sent me to a garage that is completely booked up! With SpotHero, you can enter any time after the reservation begins and leave any time before it ends, otherwise you are subject to pay the difference to the garage directly. When you arrive at the garage, pull up to the scanner. Developer of a mobile parking application designed to make parking facilities future-proofed, cities more accessible and the world more connected. I've used Spothero for a number of years, but not very often; maybe a half dozen times per year for parking in Manhattan.
UPDATE:Aug 31/20: A few days after my post, I was finally reached out to and my problem was resolved. There are now many different ways that people can make money online, and in fact these options just keep piling up. No matter what type of space you have, your parking pass holds the key to help you figure out what to do once you arrive. This seems like something that could work out, and one of the elements I was happy with was that they do sport a Facebook Fan Page so that means they are socially active and anyone can go there for more information and support. You’re at a license plate spot! When I tried to change the date, a prompt read that the res could not be changed once parking is started. When you’re ready to park, pull into the garage or lot and park your car in any spot that doesn’t say ‘reserved’. Before we move forward though, remember to keep in mind that with a Spothero coupon it is easier to get Spothero parking for less if you are looking for a car space and these can be found at coupons sites online. If you still have questions, give us a call at 844-324-7768 or email us at support@spothero.com. A whopper of one too. Finally, my car was parked between other cars and I moved my own car. I left the parking lot with no problem later in the evening. I reserved a spot with SpotHero, I followed their directions to the absolute minute detail. In the future, please don't hesitate to give our customer heroes a call at (312)566-7768 in the moment and our customer heroes will assist you ASAP! If you haven't done so yet, please reach out to us at support@spothero.com and one of our customer heroes will investigate this ASAP! So how do you redeem your SpotHero reservation?
app was double the cost if I had just paid when I got there. total rip off and very disappointed. Charles—We're very sorry for the trouble and confusion with your reservation.
For more details on financing and valuation for SpotHero, register or login. Keep in mind that the booking was actually executed on 9/9/20 at 11AM. Instead, jump below to the website builder, and start your website first, as keyword research training comes next. We try to include the best directions on how to enter and exit a spot, our apologies if they weren't clear! If you ever experience any issues with a SpotHero reservation, don't hesitate to reach out to us in the moment at (312)566-7768, one of our customer heroes would be happy to assist you! Please check your spam or junk folder just in case. This is my Spothero Review.
If you still need assistance please don't hesitate to reach back out to our customer support team at support@spothero.com, and they would be happy to investigate this further.
They are professional SCAMMERS!! I mistakenly signed up for "valet," which I noticed in the fine print right before I left. For those that are interested I can email all of the correspondence i had back and forth with this company. Refer to the “how to redeem” section for details specific to your parking spot.