If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. New replies are no longer allowed. look at the wan/internet IP on your netgear router, most comcast modems these days are doing NAT already for you, so you may be in a double nat kind of situation. So I have a Netgear WNDR3400v3 router hooked up to my buddies Comcast Modem/Router and I am trying to get my Plex to have Remote Access out so I can stream media while I travel. Plex Media Server Logs_2020-03-21_16-06-55.zip (4.6 MB). iMac 2017 running Catalina However Sometimes it will appear like this. Unsuccessful. I tried port forwarding manually does’t help. Now enter the MAC addresses which you just noted down into the first entry of. After that, I went to Plex on my NAS and in the Settings > Server > Connection page, I clicked the retry button to establish the connection and it worked. A post was split to a new topic: Sem acesso remoto, https://forums.plex.tv/t/suddenly-remote-access-isnt-working-outside-network-appears-and-then-fails/545771/24, I mean no offense and will happily try to help. If anyone can give me a hand on this, it would be greatly … Before we start fixing the double-NAT condition, you need to make sure that you even have a Double-NAT. Here is the list of variables which are needed to forward the port manually in the router: You need to map the WAN/External Port (TCP) which you have chosen so that it points to LAN/Internal Port 32400 (TCP) for the server’s local IP address. Doesn’t work with the VPN active and as soon as I turn it off yougetsignal.com reports it as open. Likely not the issue but I’d start by changing the port forward to just be TCP not TCP/UDP. I would prefer to change the listener port of the Plex server itself, but it appears this is not possible. After you enable remote access (or if remote access was already enabled), you’ll see an entry similar to the one below. I can definitely see that Plex is getting my Comcast IP and is not using the IP that the VPN provides the rest of my system. New replies are no longer allowed. Then go into the CC router and set the DMZ to the local IP address of your Plex server (not recommended to run this way, but we are just testing things) If you truly we're in Bridge mode when you tried, the DMZ doesn't matter. You have to set up the port forward on both the Netgear router as well as the Comcast router. What you need to do is configure port forwarding to the ports that plex needs. So I have a Netgear WNDR3400v3 router hooked up to my buddies Comcast Modem/Router and I am trying to get my Plex to have Remote Access out so I can stream media while I travel. have all stopped working. I will update after checking in the morning. i can not connect outside home to plex most times , never on a ps4 , i phones and pads are hit or miss. To do that, follow the steps below: Now you can test and check whether the server is accessible without any issues. It is used in small and large scale alike. What a pain in the butt. If the port isn’t being forwarded automatically, we have no option other than manually forwarding the port which Plex will use. But I don’t think they would have blocked on purpose what doesn’t work normally (Plex) unless I add it.to the list of excluded apps. AMD RDNA2 ‘Big Navi’ Graphics Cards Get ‘Infinity Cache’ To Reduce Latency And Boost Bandwidth? Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. I use a Belkin wireless router that connects from my Time Warner main modem. When the VPN is active Remote access does not work at all. If you are manually forwarding port, you might have a conflict of Double-NAT, for example, you have a router plugged into a modem provided to you by your service provider. IP:32400/manage, something else is wrong, firewall or something. As expected the VPN still interferes with Plex even though I have told my router to send all 32400 traffic to the Plex server. Below is the method on how to update Plex on an Ubuntu machine. IP blurred, .88 was my Comcast routers external. Plex remote settings section looks like this even after disabling and reenabling. I am open to ideas outside of it being Comcast, any suggestions or thoughts here? If you have an outdated version of Plex Media Server, it is recommended that you update it as soon as possible without any delays. If you have questions about your services, we're here to answer them. Took a while to find how to do it, but it's working now! local IP reservations / static IP address assignments for your Plex Media Server, changes in their security software (blocking Plex traffic as part of a “DNS rebind-protection” attempt) // disabling the security software of defining an exception for Plex helped those users, changes implied by their ISP who either changed to a CGNAT, block the ports used by Plex in general or crack down on user’s massive upload traffic (when a flatrate suddenly no longer is a flatrate or there’s some statements in their contract fine print allowing them to block you from sharing media – you’ll always find some interesting excuses when it comes to that kind of activities). Express VPN is what I use and I have it set so that Plex is ignored and bypasses the VPN. How to Fix Plex Remote Access not Working. I have tried different versions of the VPN software and rolled back the versions of Plex to at least a month ago with no change. I do have another D-Link router behind the Arris one, but I have set it up in bridged mode, so anything I connect to that D-Link router, should be equivalent to connecting to a switch behind the Arris router; in fact, when my phone connects to my D-Link router, it shows up as connected via ethernet in my Arris router's admin page. Now that you know all the information, you can consult your router or our other articles to forward the port properly. Can you still reach the external port tcp/32400 of your router’s public IP address from outside your home network (e.g. Looks like turning it into AP mode did the trick! When I "launch" from any web browser (tried IE, Mozilla, and chrome) from their network it shows :Queue" but does not load any of the menu items on the left and does not load anything but the word "QUEUE" in the main window where my shows, movies and Channels are normally displayed (see below), .