If you are are already a Cinebuzz Rewards member, your account will automatically update on the day of your 60th birthday and you can keep using Chairs have been kicked in from behind so totally uncomfortable, the customer service experience was less than adequate. I asked if I could explain he said "go ahead" I explained the girl on Friday night had advised she had received training on how to do this. The screens are...big (as usual??) Been coming here for years, and overall pretty happy with it. We have been to Gold Class at Innaloo quite a few times & know just how enjoyable it can be. My friends and I used to come at least once but usually twice a week. Non existing customer service and highly overpriced. Completely rip off. Called them and they either don't answer or a robot asks you to make a customer request online and they'll get back to you! I have always found that it nearly impossible to obtain any value from collecting Cinebuzz points. I emailed customer support, was asked for an explanation, and then was told expressly that it was done, over with, and there was no chance I could red... eem the 2 free tickets voucher. But I warn you...the 2 times that my partner, CHILD and myself have eaten at this place...they were not pleasant experiences. How do I redeem Cinebuzz Rewards points? We paid the same amount in food and drink as the value of the gift voucher. Beverly Hills Events is a great theatre very clean and modern and staff extra plesant, I go the movies here at least once a week.Prices are very reasonable especially for seniors. (In Macquarie Shopping Centre), "The cinema was clean and good quality sound. I will be filing a complaint to whom I must to inspect your hygiene and food quality standards for the safety of others. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. It's a pity as I live 2 minutes away. Carpark ticket must be presented at time of cinema ticket purchase. Extremely frustrating not being able to speak to someone on the phone. The first time, we ordered the fried chicken - INEDIBLE! ", "Nice cinema to go and watch a movie at. My local Event at Macquarie Shopping Centre has 15 cinemas and great movies HOWEVER .. the bathrooms are always filthy often out of soap and toilet paper. Gift Cards & Vouchers. I hope they are being sanitised regularly. of days later I visted the Event cinema Whitfords again & was told this was not possible. This means that regardless of the number of tickets purchased or the number of transactions processed, a Cinebuzz account is only able to earn rewards points for one paid ticket per session. It's generally a very relaxing, indulgent afternoon out.Unfortunately this was not the case on our recent visit (Wednesday, 18 December, 2019 to see Knives Out at 1.00pm). Find out more about an exclusive movie event with your own private cinema! You need to be able to provide a valid email address to complete your registration. It was absolutely saturated in salt, to the point my 6 yr old spat it all over the cinema floor, understandably so. The latter was useless as it as business hours only and so there goes our plans for Sunday afternoon at the movies. It’s free to join and you start earning points simply by doing what you love, going to the cinema. But I warn you...the 2 times that my partner, CHILD and myself have eaten at this place...they were not pleasant experiences. Was given a gold class voucher. I asked to speak to a Manager who came to speak to me but before I said anything he said abrubtly "not possible". We were given Gold Class Gift Cards and tried to use them online. Popular in Cinebuzz Rewards. The Event Cinema booking app must be designed to ensure that one cannot cash in Cinebuzz points for any notable value. One couple left in frustration, & I really don't blame them. First of all, I couldn't book us completely "free" tickets, because Cinebuzz points are, apparently, not now allowed to be used for NFT viewings. He replied & said this was incorrect. There is a weird smell in a few of the cinemas though. New movies now showing at Event Cinemas, view all the latest movies in a cinema near. It appeared that I could only order two such tickets per transaction, so I submitted two of our Cinebuzz membership numbers in to the app. If you are are already a Cinebuzz Rewards member, your account will automatically update on the day of your 60th birthday and you can keep using your regular Cinebuzz card. It is ridiculous. Can someone please help. Hot tip - don't run into Event in Macquarie Centre during the zombie apocalypse; it would be a terrible place to play hide and seek. Parking Rooftop (Loft) level of the Multideck carpark, accessible from Waterloo or Talavera Roads. The perfect gift just in time for Father's Day For a limited time only, Cinebuzz members can access our special eGift Card offer - $50 eGift Card for only $40! It's generally a very relaxing, indulgent afternoon out. Looking for comedy, romance, action, thriller, horror or something from the world cinema stage, … I emailed customer support, was asked for an explanation, and then was told expressly that it was done, over with, and there was no chance I could red...Read more, after visiting the toowoomba event cinemas I will not return whilst buying ticket with a event gift card we asked for a pensioner discount he acknowledged us said he needed no card and rang it up at the counter and handed us the card back that was 37.70 with a small frozen coke. I showed him the egift cards & said they look unprofessional. What are Cinebuzz Rewards points? How do I add the Cinebuzz for Students code to my Cinebuzz Rewards membership card. We had learned not to eat the fried chicken from there again. Free membership comparing with Hoyts cinema. If you wish to change your current Cinebuzz membership card to a Cinebuzz for Seniors card, then next time you visit one of our Cinemas, please ask one of our friendly staff members to replace your current card. Although I did go to the gold class cinema to watch la la land as it was my first experience. Get session times and book your tickets online to your favourite upcoming movie. Vmax is the best way to see the big 3D movies. I booked another day bed for the correct date, and considering that i'd now spent nearly $100 on a movie screening, I emailed customer service, acknowledging my own stupidity, providing proof that my ticket had not been used and asked if there was anything they could do about it, though understanding that the mistake was my fault, not theirs. Luckily, our child wasn’t with us and we really hope we do not get worse! At these prices we deserve toilet paper and soap to wash our hands.. if not clean seats. Absolutely disgusting and pathetic behavior all over 2 movie vouchers. It's a disgrace. ProductReview.com.au has affiliate partnerships. There's a bar/cafe thing in addition to the usual candy bar, though you have an abundance of cafes and supermarkets to choose from if you want to sneak some cheaper and better coffee and snacks in. We're showing you the latest offers from this cinema as you browse the site. That aside, the Event at Macquarie is pretty ok if you just want to go watch a movie. ", Criado por Philip Uts20 itens • 1 seguidor, Criado por James Quick11 itens • 5 seguidores, Criado por Elizabeth S8 itens • 3 seguidores, Cinema 14 - eVent Cinemas Macquarie centre (Waterloo cr Herring Road). There is the generic membership program, one for students, another for seniors, a VIP option, chicks at the flicks, and the Cinebuzz crew. On 13th dec I decided to purchase 4 x $50 Event Cinema gift cards online. One of the patrons in the cinema went out to tell staff there was a problem. How old is the food there? Event Cinemas' mission in Australia is to make the movies even more entertaining. PLEASE NOTE: Since writing this review I have received an email from Events cinemas apologizing for the disruption to the Gold Class session we attended. wont be back, 2 of the toilet cubicles in the ladies restroom at Event Bondi Junction had signs indicating that they were not to be used and customers indicated that another was not in an acceptable state; Rubbish was overflowing the bin and the two soap dispensers I tried had no soap and another had been ripped out'. To be eligible for Cinebuzz for Seniors, you must be aged 60 or older. And, when I booked the seats online we were charged a $6 fee. It's nice cozy cinema. My partner ate the hotdog and woke up with a sore tummy and feeling nauseas. I don't often go to Macquarie centre much or the cinema there but do enjoy it. I said I would leave a bad review & he replied "knock yourself out". I actually asked for an email contact to complain about this visit, but haven't had a reply from Events cinema yet.Just after the previews started, the screen froze, & everything was silent. Clean up your act Events! If your cinema does not have any Cinebuzz cards in stock, please continue using your regular Cinebuzz card, or you can access the digital version of your card on the Event Cinemas app. Nope. Always get the best offers and content from the cinema you visit most. We have complained many times to no avail. I simply found the tickets 2 weeks prior and hadn't had a chance to use them until it was too late. Foursquare © 2020  Lovingly made in NYC, CHI, SEA & LA. they continue to play movies for a little longer than other cinemas. After all, why wouldn't food and drinks be part of the deal at that price? Could not redeem online - seems to have been a voucher for a different service. Wait for the movie to be out for a few weeks, then there will be less people in the cinema so you can suit anywhere you want, 1 other review that is not currently recommended. Gold Class is a special treat. Hi Annette. Turns out I was wrong. Parking under 3 hours is free, and if you present your carpark ticket at Event Cinemas Macquarie you can receive one extra hour validation for free! Event Cinemas' mission in Australia is to make the movies even more entertaining. Register now and take advantage of ProductReview's Brand Management Platform! ", "Great selection and good mall to browse. See the Best Services in 2020 as rated by Australians on ProductReview.com.au. It's...just...don't. We're showing you the latest offers from this cinema as you browse the site. Rooftop (Loft) level of the Multideck carpark, accessible from Waterloo or Talavera Roads. Here are a few of the perks for the student option: Now we avoid wherever we can .. if movie will come to Netfix etc. (in Macquarie Centre), "Fruit plate on the sushi train is fantastic - Top notch presentation and fresh! As I said, we have been to Gold Class before, & this was far from the level of service we have come to expect. Herring and Waterloo Rds. In order to do this, they will need to run a search either using your original card number or your first and last names. I would not recommend buying Event Cinema egift cards as gifts. There was no one serving up stairs, we were NOT allowed to buy from the childrens movie section or gold class. Looking for the expensive shops? Three hours free parking is available on the rooftop (loft) level of the Multideck carpark, accessible from Waterloo or Talavera Roads. So we all just sit there & sip on our drinks & joke a bit about the staff maybe needing some tuition on how to fix these problems without having to contact an offsite projectionist. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. If you do not have an account yet, please CLICK HERE to join today. One staff member on...Its Saturday night, and you can tell that they cant wait for you to leave, bar is closed, no staff and very little on offer.Cinemas are dying out, and I can see a massive opportunity being missed here.They should be offering meal deals and drinks packages, table service in the theatre to maximise their revenue but... nothing... its Saturday night!!!!! But this is a Review site not the Event site obviously. Affordable cinema for student ($16). So it makes it convenient to grab a quick bite before entering. I booked another day bed for the correct date, and considering that i'd now spent nearly $100 on a movie screening, I emailed customer service, acknowledging my own stupidity, providing proof that my ticket had not been used and asked if there was anything they could do about it, though understanding that the mistake was my fault, not theirs.